How to Order from CONGO: Delivery, Pickup and Support Explained
Ordering from CONGO is simple. This guide walks you through how to order from CONGO, from browsing to delivery, pickup and support.
Browse and choose
Explore our bird food, toys and accessories, supplements and animal feed. Our bestsellers are a good starting point.
Add to cart and apply a coupon
Add items to the cart. If you have a coupon, enter it in the cart before checkout.
Checkout and payment
We accept Visa, Mastercard, RuPay and UPI.
Delivery across India
Orders are processed in 1 to 2 business days, and delivery usually takes around 1 to 3 business days after dispatch. We deliver domestically within India.
Pickup from our Ahmedabad studio
You can also pick up from our studio in Gota, Ahmedabad. Pickup orders are usually ready in about 24 hours.
Returns and refunds
Non-food items can be returned within 5 days. Food items are final sale. Please see our policies for details.
Contact and support
Call or WhatsApp us at +91 6354 752 650, email care@thecongo.in, or use our contact page.
Frequently asked questions
Do you deliver all over India?
We deliver domestically across India.
Can I pick up my order?
Yes, from our Gota, Ahmedabad studio.
Ready? Start shopping or contact us.